Shipping Policies
Shipping Policy
1. Overview
Thank you for shopping with us! We strive to ensure that your order reaches you promptly and safely. Please read our shipping policy carefully to understand how we handle your order’s shipping and delivery.
2. Processing Time
Orders are processed within 3-5 business days from the time of purchase.
3. Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order and your shipping address. Shipping costs will be displayed at checkout before you complete your purchase. We occasionally offer promotions and discounts on shipping, so keep an eye out for those!
4. Delivery Times
Delivery times vary based on the shipping method selected and the destination. Please note that these are estimates and actual delivery times may vary due to factors such as weather conditions, carrier delays, and other unforeseen circumstances.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier’s website using this tracking number.
6. Delivery Issues
If you encounter any issues with your delivery, such as a lost or damaged package, please contact our customer service team at Gwopaholicc@gmail.com as soon as possible. We will work with you and the carrier to resolve the issue.
7. Address Accuracy
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error in your shipping address after placing your order, please contact us immediately to make corrections.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy page. Please note that shipping costs for returns or exchanges are generally the responsibility of the customer.
9. Changes to the Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at Gwopaholicc@gmail.com. We are here to help and ensure that you have a smooth shopping experience.
Thank you for choosing Gwopaholic!